Bitfinex App Review


In the rapidly evolving world of cryptocurrency trading, mobile apps have become essential tools for investors and traders to manage their digital assets on the go. The Bitfinex app strives to provide a comprehensive trading experience, adapting the functionality of the full web platform into a mobile format. This allows users to engage with the market, execute trades, and monitor their portfolios with the convenience that mobility offers.

As a prominent exchange in the cryptocurrency industry, Bitfinex is recognized for its extensive range of digital tokens and a global presence that attracts both amateur traders and professional investors. The platform’s commitment to security is reflected in its implementation of various two-factor authentication options, seeking to protect user accounts from unauthorized access. However, the exchange is not without its controversies, including a past marked by notable security breaches and regulatory issues that users should consider.

The user interface of the mobile app is designed for ease of use without compromising on the wealth of features and tools available. From real-time order books and charting to a suite of advanced trading functions, the app aims to deliver a user experience that is both intuitive and powerful. These attributes have garnered Bitfinex reviews from users who value the seamless integration of complex trading operations into a mobile-friendly environment.

Getting Started with Bitfinex

To initiate one’s journey with Bitfinex, a user must first navigate the straightforward registration process mandated by the platform. This step involves providing an email address, setting a secure password, and agreeing to the terms of service. Bitfinex, adhering to Know Your Customer (KYC) regulations, requires additional information for identity verification.

Steps for Verification:

  1. Complete the sign-up form.
  2. Verify your email address.
  3. Provide personal information as required.
  4. Submit identification documents for verification.

Fiat deposits are facilitated once verification is complete, with several currencies accepted to cater to a global user base. Bitfinex is known for its support of multiple fiat currencies, ensuring users can seamlessly move funds onto the platform.

DepositSelect currency, follow instructions to add funds.
WithdrawalChoose withdrawal method, specify amount, confirm.

It’s pivotal to note that both deposits and withdrawals may incur fees, and these must be considered prior to executing any financial transactions.

The Bitfinex mobile app provides users with the flexibility to trade on-the-go, maintaining a feature-rich experience akin to the desktop platform. Users can easily download the app, log in with their credentials, and start trading.

In summary, Bitfinex’s onboarding process is designed to be efficient and secure, requiring users to verify their identity, offering multiple methods for depositing and withdrawing fiat currency, and providing a robust mobile application to manage trades anytime, anywhere.

Account Funding Options

When considering the Bitfinex platform for trading, users have the flexibility to fund their accounts using both fiat currencies and cryptocurrencies. Bitfinex provides a variety of options to accommodate the diverse needs and preferences of traders worldwide.

Fiat Currency Funding

Users can fund their Bitfinex accounts with fiat currencies like the Euro or the United States Dollar. These transactions can be carried out through wire transfers or credit cards, ensuring that traders from different regions can easily access the platform. Bitfinex has streamlined the funding process to make it as efficient as possible, offering users a secure method to begin trading.

Cryptocurrency Funding

In addition to fiat currency deposits, Bitfinex supports a wide array of cryptocurrencies, allowing traders to fund their accounts with digital assets like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Dash (DASH), and Monero (XMR). This offers the flexibility for users who prefer to operate primarily within the cryptocurrency ecosystem. The funding process for cryptocurrencies is designed with security and simplicity in mind, providing a straightforward way for users to integrate crypto into their trading strategies.

Trading and Exchange Features

Bitfinex’s trading platform offers a comprehensive suite of features tailored for both novice and seasoned traders. Users can navigate a diverse selection of markets and utilise advanced tools to execute trades efficiently.

Available Trading Pairs

Bitfinex supports a wide array of trading pairs, including major cryptocurrencies like Bitcoin, Ethereum, Ripple, Litecoin, EOS, and Solana, paired with various fiat currencies, such as USD, EUR, and GBP. The exchange particularly emphasizes BTC/USD pair, providing traders with high daily trading volume and market stability. Moreover, users can access both spot trading opportunities and derivatives markets to diversify their trading strategies.

Order Types and Tools

Traders on Bitfinex benefit from an extensive selection of order types, including but not limited to, limit, market, stop, trailing stop, fill or kill, and scaled orders. These order types provide traders with the flexibility to implement various strategies regardless of market conditions. Alongside these, the platform boasts advanced trading tools and an API for algorithmic trading, allowing traders to automate their strategies and manage trades more effectively.

Margin Trading and Funding

Bitfinex is well-known for its margin trading features. Traders can leverage up to 10x on certain pairs, amplifying their potential gains. The exchange also includes a peer-to-peer margin funding market where users can provide funding in multiple cryptocurrencies, including Tether (USDT), to receive interest in return. Furthermore, it transparently presents its margin trading fees, distinguishing between maker and taker fees, which are competitive within the industry.

Security and Safety

When evaluating the Bitfinex app, it’s crucial to assess its security measures and protocols alongside its history with security incidents. The service employs a range of tactics to safeguard user assets and data, but its past is not without blemishes.

Security Measures and Protocols

Bitfinex has implemented several security measures to protect users’ funds and personal information. Their approach includes the use of two-factor authentication (2FA), which adds an additional layer of security beyond just a password. This is designed to prevent unauthorized access to accounts, even if a password is compromised. IP address tracking is used to monitor for unusual activity, alerting users to potential security breaches.

Moreover, a large portion of customer funds is stored in cold storage, meaning it is kept offline and less susceptible to hacks. Cold storage systems are essential in protecting against external threats and reducing the risk of significant asset loss due to online vulnerabilities.

Past Security Incidents

Despite rigorous security measures, Bitfinex has experienced notable security breaches. In 2016, Bitfinex suffered a hack where nearly 120,000 Bitcoin were stolen, marking one of the largest security breaches in the history of cryptocurrency exchanges. Since the hack, Bitfinex has taken steps to enhance its security infrastructure and operational protocols to prevent future incidents. However, potential users should take into account these historical events when considering the security of their investments on the platform.

User Experience

In assessing the Bitfinex mobile application, one finds that the platform prioritizes a balance between comprehensive functionality and accessible design, catering to users who seek efficiency and ease in their trading activities on the go.

Interface and Usability

The Bitfinex app’s interface is designed to be user-friendly, with a layout that promotes easy navigation. Users are greeted with a streamlined dashboard that operates with an intuitive flow, allowing traders to quickly find and execute trades or review market data. Features such as real-time charting and access to trade history are thoughtfully integrated, enhancing the ease of use for both novice and experienced traders.

One aspect frequently highlighted is the implementation of two-factor authentication and other security protocols within the interface, designed to provide users peace of mind while managing their assets. For a more detailed experience, Investopedia sheds light on these features and their impact on the overall user experience.

Mobile Trading

The mobile app is engineered for traders who need to operate on the move. It maintains a resemblance to the desktop platform but optimized for the smaller screen. Users have full access to the suite of trading tools, with the ability to place a variety of order types, check open orders, and manage investments, all through the mobile interface.

Reviews suggest that the mobile trading experience is consistent across various devices, ensuring that users have a reliable platform regardless of their hardware. The app’s performance on mobile devices is documented through user experiences, noting its intuitive navigation, which is particularly important for making time-sensitive decisions in the volatile crypto market.

Costs and Fees

When considering Bitfinex, users will find that its fee structure is competitive, particularly favoring high-volume traders with its lower fees. This can impact the overall trading experience and should be accounted for by anyone using the platform.

Trading Costs

Bitfinex’s trading fees are designed to encourage liquidity, with the platform charging a maker fee of 0.1% and a taker fee of 0.2%. These fees can decrease significantly for those who trade in larger volumes, reinforcing the appeal to professional traders.

Withdrawal and Deposit Fees

Deposits on Bitfinex are generally free for cryptocurrencies, but the exchange levies a fee on fiat deposits under a certain amount. Withdrawal fees, on the other hand, vary by currency and can be a fixed amount for cryptocurrencies or a percentage of the withdrawal for fiat. It’s important for users to note that some withdrawals carry a minimum fee, which they should consider when taking out smaller amounts.

Customer Support and Resources

In reviewing the customer support infrastructure of Bitfinex, it stands out for its comprehensive availability and educational support for users. They provide a responsive aid system complemented by an array of learning materials, making it accessible for both novice and experienced traders.

Support Channels

Bitfinex extends 24/7 customer service through various channels, ensuring users can receive assistance whenever needed. Users have reported positive experiences with the customer support team, highlighting their prompt and helpful service. The main points of contact are:

  • Live Chat: Real-time support for immediate assistance.
  • Email Support: A system for less urgent inquiries, typically with a swift response time.
  • Support Center: A robust database for self-service help.

Educational Materials

Bitfinex takes pride in its educational offerings that cater to users of all experience levels. Learning resources are tailored to provide guidance on platform utilization and trading strategies:

  • Guides and FAQs: Clear, in-depth documents that cover a range of topics from platform setup to advanced trading techniques.
  • Webinars and Tutorials: Interactive video content that lays out different features and tools Bitfinex offers.
  • Trading Insights: Articles that delve into market analysis, trends, and forecasts.

Liquidity and Trading Volume

Bitfinex is recognized for its high liquidity, especially when it comes to the BTC/USD trading pair. Liquidity refers to the ease with which assets can be bought and sold without causing a significant change in their prices. High liquidity indicates a more stable market where users can execute trades quickly and at predictable prices.

  • Trading Volume: Bitfinex boasts a substantial trading volume. According to a review, the platform sees a 24-hour trading volume exceeding $2 billion. This volume underpins the price stability across its trading pairs.
  • Market Pairs: Offering over 100 market pairs, Bitfinex caters to traders interested in a range of cryptocurrencies, from leading coins like Bitcoin and Ethereum to popular altcoins such as TRON and Stellar.

The significance of this liquidity and volume cannot be overstated; it instills a sense of confidence in traders, ensuring that market orders can be filled without substantial price slippage. This platform’s capability to maintain high liquidity and trading volume not only attracts seasoned traders but also ensures a conducive environment for new entrants to the cryptocurrency market.

In Bitfinex’s context, the liquidity also facilitates over the counter (OTC) trading, which is beneficial for private and institutional traders looking to execute large orders without affecting the exchange rates.

For mobile users, Bitfinex offers an application that provides access to these liquid markets on the go, maintaining their offering across different devices and ensuring that traders remain connected to the market’s pulse regardless of their location.

Additional Services

Bitfinex offers a range of additional services, extending beyond simple cryptocurrency exchange functionalities. These services cater to both casual and professional investors, providing opportunities for earning through staking, facilitating large transactions via an OTC desk, and offering advanced trading tools for sophisticated trading strategies.

Staking and Earnings

Bitfinex users have the opportunity to earn interest on their cryptocurrency holdings through staking. They can participate in the staking program to generate passive income by holding proof-of-stake coins. Furthermore, their earnings program allows users to lend their digital assets to other traders and earn interest in return.

Over-the-Counter (OTC) Trading

For those looking to execute large trades without impacting the market, Bitfinex provides an OTC desk service. This enables private and personalized trading services for high-net-worth individuals and institutions that prefer to conduct trades directly, away from the public exchange.

Advanced Trading Options

Bitfinex is equipped with advanced trading tools catering to experienced traders who require comprehensive charting interfaces and a suite of professional-grade order types. Additionally, users can sharpen their trading skills without risking real assets by utilizing their paper trading feature, which simulates live trading on the platform with virtual currency.

Global Reach and Accessibility

Bitfinex has positioned itself prominently in the crypto market, offering a wide range of services globally. However, it has faced regulatory challenges in certain regions, influencing its availability in key markets.

Supported Countries

Bitfinex operates in various countries worldwide but is notably not available in the United States due to regulatory restrictions. While it serves a global audience, potential users are advised to check the availability and regulations in their respective countries before attempting to use the platform.

Currency Support

The exchange provides support for multiple fiat currencies, including the Euro (EUR), which facilitates trading by allowing users to deposit and withdraw in their preferred fiat currencies. In addition to fiat, a diverse selection of cryptocurrencies is supported, underlining Bitfinex’s commitment to providing expansive crypto market accessibility.

Regulatory Compliance and Legal Issues

Bitfinex, a prominent actor in the global cryptocurrency landscape, faces scrutiny and legal challenges regarding its regulatory compliance. The sections below detail various aspects of Bitfinex’s engagements with regulatory bodies and legal systems.

Company Background

Bitfinex, owned by iFinex Inc., operates from Hong Kong, with registration in the British Virgin Islands. This exchange has grown significantly, earning recognition for its extensive range of cryptocurrencies and advanced trading features. However, its history of security breaches and entanglement in legal disputes has raised concerns about its operational fortitude and adherence to regulatory standards.

Compliance with Regulations

iFinex Inc. has made efforts to align Bitfinex with international regulatory demands. However, the constantly evolving landscape of cryptocurrency regulation presents an ongoing compliance challenge. Notably, the platform has been subject to investigations and fines by authorities, reflecting the stringent scrutiny it faces globally. There are continuous efforts to enhance security measures to protect users’ assets and maintain market integrity.

  • Jurisdictional Compliance Efforts:
    • Implemented anti-money laundering (AML) protocols.
    • Strives for compatibility with the regulatory frameworks of the British Virgin Islands and Hong Kong.

Legal Challenges

Bitfinex has encountered several legal issues, including significant fines and accusations of opaque financial practices. The platform has been the target of regulatory action, such as the intervention by the New York Attorney General questioning Bitfinex’s financial transparency and its relationship with the stablecoin issuer Tether (USDT). Moreover, the repercussions of past security breaches have led to complex legal proceedings. Despite these challenges, Bitfinex continues to operate, and it works closely with legal advisers to navigate the complex landscape.

Market Reputation and User Opinion

When examining the market reputation of Bitfinex and user opinions, one observes a mix of appreciation for its strengths and awareness of its past controversies. Users often highlight the platform’s advantages while also considering the historical challenges it has faced.

Pros and Cons


  • Bitfinex is recognized for its competitive trading fees which appeal to many users, particularly active traders seeking cost-efficient transactions. According to Moneywise, the exchange’s trading fees are on par with other major platforms, making it a choice contender for cost-conscious users.
  • The exchange has garnered positive remarks for its customer service, with users noting speedy and helpful responses from the support team. As reported on Trustpilot, this level of customer service is perceived as a welcome change compared to other platforms.
  • A notable strength lies in Bitfinex’s advanced features, which include comprehensive technical analysis tools that cater well to professional traders, as highlighted on G2.


  • Despite the current advantages, Bitfinex has not entirely outlived its “shady past”, as cited in an Investopedia review. Some users remain concerned about the platform’s history and how it impacts the present trustworthiness.
  • The complexity of advanced features, while beneficial to seasoned traders, may pose a barrier to new users, potentially steepening the learning curve.

Bitfinex’s capabilities and user-friendly mobile app experience generally receive positive feedback, yet it’s crucial to acknowledge the platform’s past issues when considering its reputation.

Frequently Asked Questions

In this section, we address common inquiries about the Bitfinex app, drawing from user reviews, security protocols, fee structures, legal considerations, and community feedback.

What features does the Bitfinex app offer for trading cryptocurrencies?

The Bitfinex app provides users with a range of trading features including advanced order types, margin trading, and derivative options. It also offers a mobile app for iOS and Android that allows for trading on the go.

How do users rate the Bitfinex app on platforms like Trustpilot?

User experiences with Bitfinex on Trustpilot show a mix of opinions, with an average rating highlighting varying levels of satisfaction regarding customer support and platform usability.

What are the security measures implemented by Bitfinex to protect user funds?

Bitfinex implements various security measures such as two-factor authentication (2FA), withdrawal protection, and cold storage for the majority of user funds to minimize risk and enhance the safety of assets.

How competitive are Bitfinex’s withdrawal fees compared to other exchanges?

The exchange is known for its low trading fees, maintaining a competitive edge in the market. Bitfinex’s withdrawal fees vary depending on the cryptocurrency, but they aim to keep them reasonable in comparison to other leading exchanges.

Can users from the US legally trade on Bitfinex?

Due to regulatory challenges, Bitfinex is not available to residents in the United States. Users from the US are unable to legally register and trade on the Bitfinex platform.

What are the reviews saying about Bitfinex on community forums like Reddit?

Community forums like Reddit host a variety of opinions on Bitfinex, with users discussing topics such as platform reliability and customer service experiences. However, reviews and sentiments on these forums may vary widely and should be considered alongside other sources of information.

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